How we use your information

This page explains how Inclusive Care Choices handles personal information when you contact us or use our services.

What we may collect

We may collect contact details, information about the support you are seeking, communication preferences, information about how your plan is managed and other details you choose to provide. If you become a client, we may need additional information to provide safe, appropriate support and meet our legal obligations.

Why we collect it

We use personal information to respond to enquiries, assess whether we can provide suitable support, arrange services, communicate with you and your authorised representatives, keep necessary service records and improve our services.

Sharing information

We do not sell your personal information. We only share it where this is needed to provide agreed services, where you have given permission, or where disclosure is required or authorised by law. We take reasonable steps to protect information from loss, misuse and unauthorised access.

Your choices

You can ask to access or correct the personal information we hold about you. You can also raise a privacy concern or ask how your information is being used.

Contact us about privacy

Email intake@inclusivecarechoices.com.au or call 03 8594 1822. We will respond as soon as reasonably possible.

Last reviewed: August 2026. This website privacy summary should be reviewed alongside Inclusive Care Choices' full operational privacy procedures.